By partnering with the best service providers in the industry, utilising their latest state of the art technologies, we are able to provide one of the most reliable services available.
Our site offers a complete resource for domain management, from personal to corporate and our pricing structure is one of the lowest in the UK. We provide a simple all-in-one web based solution for all your domain needs. Services like the unlimited web and email forwarding help you to focus your web presence and define your place on the Internet.
NOTE: In order to maintain our low pricing, we do not provide telephone support.
All support requests / enquiries should be made via the support ticketing system or, if that is not available, email to firstname.lastname@example.org.
This approach not only enables us to keep our pricing low but it also enables us to schedule and prioritise our resources better and provides us with an auditable log of all activities relating to any domain / account.
We will endeavour to respond to all points of contact within 2 business days and aim to resolve any issues you have within 5 business days.
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc..), please preferably raise a support ticket if possible or email us at email@example.com with as much detail as you can about the incident. We will investigate any incident reported as quickly as possible.
If you wish to make a complaint about a service you have received, please preferably raise a support ticket if possible or email us at firstname.lastname@example.org including as much detail as you can about the issue.
If you’re not happy with the initial outcome of your complaint and its regarding your .uk domain name, please feel free to escalate your issue to Nominet (the .uk registry) here: http://www.nominet.org.uk/disputes/complaining-about-registrar/complaints-procedure
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